Product Care and Repair
Product Care and Repair
Sarabia Jewelry has maintained the highest standards in design, materials and craftsmanship. With proper care, you can preserve the beauty of your Sarabia Jewelry and accessories for years to come.
Request a Repair
We are delighted to offer cleaning and repair for most products.
For other servicing questions, please contact sarabiajewelry01@gmail.com
How to Clean Gold and Platinum Jewelry
To preserve the luster of your gold jewelry, avoid exposure to household bleach and other cleaning products, which will quickly cause gold to discolor and possibly disintegrate. We recommend that you store your gold jewelry in a safe place when engaging in these activities:
- Household and outdoor chores (i.e., cleaning and gardening)
- Showering, bathing or swimming in pools, hot tubs, hot springs and the ocean
- Using lotion, hair products, fragrances and other cosmetics
- Exercising at the gym or during contact sports
- Preparing meals
Between wearing, we recommend that you place your gold or platinum jewelry back in its Sarabia flannel pouch for safekeeping.
- Place your gold or platinum jewelry into a cleaner solution.
- After two minutes, use a pair of tweezers to remove your jewelry from the solution.
- Gently clean behind the settings and in between crevices with a soft bristle brush to remove any debris.
- Rinse, blot dry and shine your gold or platinum jewelry with a polishing cloth.
We also welcome you to bring your Sarabia jewelry in store for professional cleaning.
How to Clean Gemstone and Pearl Jewelry
Diamond, gemstone and pearl jewelry needs to be treated with care. Even a diamond, the world’s hardest material, can be damaged under certain circumstances, and other gemstones are delicate. To prevent damage as much as possible, we recommend that you avoid exposing your diamond, gemstone and pearl jewelry to the following:
- Variable temperatures
- Perfumes and cosmetics
- Ultrasonic cleaning
- Household chemicals
Gemstone Jewelry
- Place your gemstone jewelry into a jewelry cleaner solution.
- After two minutes, use a pair of tweezers to remove your jewelry from the solution.
- Gently clean behind the settings and in between crevices with a soft bristle brush to remove any debris.
- Rinse the jewelry and dry with a polishing cloth.
Pearl Jewelry
- If worn often, pearls should be cleaned and restrung professionally once a year.
- Between cleanings, wipe pearls gently with a damp cloth.
How to Clean Sterling Silver
Sterling silver tarnishes when exposed to salty air, chlorine, sulfur, humidity, perspiration, cosmetics, household bleach and other strong chemicals. To prevent tarnish as much as possible, we recommend that you store your fine jewelry in a safe, dry place when engaging in the following activities:
- Household and outdoor chores
- Showering, bathing or swimming in pools, hot tubs, hot springs and the ocean
- Using lotion, hair products, fragrances and other cosmetics
- Exercising at the gym or during contact sports
- Preparing meals
1. Apply a small amount of silver jewelry cleaner to a soft cloth.
2. Gently rub the silver with the cloth several times.
3. Rinse the silver thoroughly in warm water.
4. Blot dry and shine your silver with our polishing cloth or mitts. This will remove the tarnish and restore shine.